Diagnosis & Repair

Diagnosis

  • Fault diagnosis.

  • Preparation of technical reports.

  • Resident support (at customer premises).

  • Remote support (phone, e-mail, web).

peças e acessórios

Software configuration

  • Data backup.

  • Installation of operating systems.

  • Configuration of security software.

  • Resolution of software conflicts.

Repair at module level

  • Electronic and electromechanics.

  • On-site/In-home services.

  • Centralized repair (Nationwide coverage).

  • Level 1 and level 2 interventions.

peças e acessórios

Repair at component level

  • Electronics and electromechanics.

  • Off-site services.

  • Centralized repair (Nationwide coverage).

  • Level 3 interventions (SMD, BGA).

  • Electrostatic protected area (EPA).

peças e acessórios